Spa Etiquette

Spa Experience
Walk through our doors and allow the world to dissolve away. Shed your street clothes and wrap yourself in a comfy spa robe, slippers and a warm neck wrap. As with everything worthwhile, there are no short cuts to an outstanding spa experience. We’re passionate about taking all the time you need to help you unwind, de-stress and renew before your treatment.

The Sound of Silence
To preserve an ambiance of peace and tranquility, La Bella is a cell phone free environment. Kindly turn off all cell phones prior to entering the spa. Guests must be 13 years of age and older.

Spa Arrival & Etiquette
We suggest you arrive 30 minutes prior to your scheduled appointment. This allows you time to relax and fully prepare for your journey. Settle into the Relaxation Room to read a magazine or just sip on herbal tea and relax. Your treatment will end on time so that the next guest in not delayed. We regret that late arrivals will not receive an extension of scheduled times and will be responsible for full service fee.

Reservations
We enforce a strict cancellation policy. A 24 hour cancellation notice is required for all appointments. If you do do not cancel within 24hrs you will be billed the full amount of the service or forfeit of your gift certificate. A credit card is required to reserve all reservations.

Spa Attire
La Bella provides a robe and slippers for your use during each spa visit. Lockers are provided for your personal belongings. For your comfort, undergarments may be worn during treatments, but rest assured our therapists are highly trained in correct draping procedures for your complete privacy.

Gratuity
Leaving a 15-20 percent tip is customary. Tips should be left at the reception desk, which will have gratuity envelopes to be given to the therapist at the end of the day. Although we accept credit cards for the services provided, we only accept cash gratuity.